Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you register for and use Zanga, we collect the following types of information:

• Account Information: Email address, phone number, password, full name, date of birth, and gender.
• Profile Information: Photos, bio/about me text, hobbies, interests, personality traits, relationship goals, and preferences.
• Location Data: Geographic location to help you find matches nearby (with your permission).
• Communication Data: Messages you send and receive through the app.
• Preference Data: Your swipe history, likes, dislikes, and matching preferences.

1.2 Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers.
• Usage Data: How you interact with the app, features used, time spent, and actions taken.
• Log Data: IP address, access times, pages viewed, app crashes, and system activity.

1.3 AI-Generated Data

Our artificial intelligence systems analyze your photos and profile to:

• Detect facial features for matching purposes
• Generate personalized "About Me" descriptions
• Provide photo quality and optimization suggestions
• Calculate compatibility scores with potential matches

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Provide personalized match recommendations using AI algorithms
• Enable communication between matched users
• Analyze and improve our services and AI matching accuracy
• Ensure platform safety and prevent fraud
• Send notifications about matches, messages, and app updates
• Process transactions and manage subscriptions
• Respond to your inquiries and provide customer support
• Comply with legal obligations

3. AI and Machine Learning

• Preference Learning: Our AI learns from your swipe patterns to understand your preferences in appearance, style, and personality traits.
• Photo Analysis: We analyze photos to detect facial features, expressions, and style for matching purposes. This data is processed securely and is not shared with third parties.
• Profile Generation: AI can generate personalized profile descriptions in multiple languages based on your interests and traits.
• Compatibility Scoring: We calculate match compatibility scores based on multiple factors including interests, values, and AI-detected preferences.

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With Other Users: Your profile information is visible to other users as part of the matching process.
• Service Providers: We work with third-party service providers who assist us in operating the app (cloud hosting, analytics, payment processing).
• Legal Requirements: When required by law, court order, or government request.
• Safety: To protect the safety of our users, investigate fraud, or respond to security threats.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for messages
• Secure HTTPS connections
• Regular security audits and penetration testing
• Strict access controls and employee training
• Secure data centers with physical security measures

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your data

To exercise these rights, contact us at privacy@zanga.app

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion:

• Profile data is deleted within 30 days
• Messages are deleted within 90 days
• Some data may be retained for legal compliance purposes

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

9. Children's Privacy

Zanga is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email. Your continued use of Zanga after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: privacy@zanga.app
• Support: support@zanga.app